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Get Your Back Brace Refunded
Buy your Back Support, send us a short video wearing it, and once your video is approved, we’ll refund your eligible product purchase price.
Once your video is approved, we refund your eligible product purchase price back to your original payment method. Refunds are processed within 3–5 business days after approval.
How the Refund Offer Works
A simple purchase-first process for customers who are happy to create a short product video wearing their BackBrace.au support.
Purchase Your Back Brace
Order your BackBrace.au support through our website and keep your order confirmation.
Wear & Try the Brace
Use the back support at work, at home, or during your normal daily routine.
Send Us a Short Video
Film a clear 20–60 second video in portrait mode while wearing the back support.
Receive Your Refund
Once your video is received and approved, we’ll refund your eligible product purchase price back to your original payment method within 3–5 business days.
Who This Offer Is For
We are looking for real Australian customers who can show the back support being worn in everyday work or lifestyle settings.
Video Requirements
- Video must be 20–60 seconds long.
- Film the video in portrait mode.
- The back brace must be clearly visible.
- You must be wearing the back support in the video.
- Share honest feedback in your own words.
- The video must be clear enough for marketing use.
- You must give BackBrace.au permission to use the video for marketing.
What Makes a Video Suitable?
- The video clearly shows the customer wearing the back brace.
- The video is filmed clearly with usable lighting and sound.
- The feedback is genuine, relevant, and easy to understand.
- The video is suitable for use in advertising, social media, email, and website marketing.
- The customer has given permission for BackBrace.au to use the video for marketing purposes.
Buy It. Film It. Get Refunded.
Once your video is approved, we refund your eligible product purchase price back to your original payment method. Refunds are processed within 3–5 business days after approval.
Submit Your Video
After you purchase your back support and film your video, submit it below for review and refund approval.
Frequently Asked Questions
Common questions about the BackBrace.au video refund offer.
Do I have to buy the brace first?
Yes. This is a purchase-first video refund offer. Refunds are only processed after an approved video is received.
What do I get refunded?
Approved videos receive a refund of the eligible product purchase price back to the original payment method. Shipping may not be refundable unless stated otherwise.
How long should the video be?
Your video should be 20–60 seconds long, filmed in portrait mode, with the brace clearly visible.
How long does the refund take?
Refunds are processed within 3–5 business days after your video has been reviewed and approved.
Can my video be rejected?
Yes. Videos may be rejected if they are unclear, inappropriate, unusable for marketing, or do not show the back support properly.
Where will my video be used?
Your video may be used on the BackBrace.au website, social media pages, ads, email marketing, and other promotional material.
Ready to Join the Video Refund Offer?
Purchase your back support, film a short product video, and once approved, receive your eligible product refund back to your original payment method.
Shop Elite Pro & Join the Offer```